Returns & Exchanges
At SALT & STONE, we stand behind the quality of our high-performance formulas and want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return window for all products in their original condition.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to send back.
Print Your Label
Once your request is approved, we will email you a prepaid shipping label. Print this label and securely attach it to your return package.
Ship It Back
Drop off your package at the designated carrier location. Please ensure the products are packed safely to prevent damage during transit.
Receive Your Refund
Once our warehouse receives and inspects your return, a refund will be issued to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing